Set up your policies - Cancellation fees, cancellation window, allowed lateness

Created by Osfield Gaga, Modified on Sun, 24 Sep, 2023 at 12:47 PM by Osfield Gaga

N.B.: This article does not cover cancellation fees and cancellation windows since they're still a work in progress. We'll update accordingly when those features become available.

We get it - punctuality matters in the world of appointments. Whether you're running a salon, spa, or any business reliant on timely services, setting an 'Allowed Lateness' policy ensures a smooth and organized operation. Here's how to do it.

Step 1: Access Your Wavier Settings

Begin by logging into your Wavier account. If you're not already onboard, sign up here in under a minute.

Step 2: Navigate to Policies

Once you're logged in, head over to the 'Settings' tab located on the main menu. Click it to reveal a submenu.

Step 3: Define Your Allowed Lateness

Among the submenu options, select 'Policies.' Here, you'll find a section labeled 'Allowed Lateness' – your key to setting the acceptable grace period for lateness.

Step 4: Set the Allowed Lateness in Minutes

Click on 'Allowed Lateness.' A box will appear where you can specify the time limit in minutes. This represents the buffer time your clients have before being considered late.

Step 5: Save Your Changes

Don't forget the final step – saving your new 'Allowed Lateness' policy. Scroll to the top right corner and click 'Save' to apply your settings.

Congratulations, you've successfully established an 'Allowed Lateness' policy tailored to your business's needs. Clients will now have a clear understanding of your punctuality standards.

If you're not already part of the Wavier community, why not sign up now? Join thousands of businesses benefiting from streamlined appointment management. Start your journey with Wavier today!

Managing lateness has never been easier with Wavier. Keep your business running smoothly while respecting everyone's time.

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